Device42 is much easier to use than ServiceNow
Tired of having to struggle your way through clunky and complex ServiceNow user guides, training classes, and lengthy implementation plans?
With Device42, you won’t have to. Configuration Item(CI) relationships are pre-defined. Auto-discovery will get nearly all your data into the system in an afternoon.
You’ll get awesome core features like powerful reporting, great visualizations, and integrations with monitoring, automation, and ticketing tools without having to navigate a maze of features you don’t need.
And if you ever want to enhance Device42 beyond the core DCIM, you can do that with custom fields, custom form layouts, and rich REST based API.
Device42 is not an ITSM tool - ServiceNow is.
Device42 is not a IT service management or ticketing system. Instead, Device42 offers out-of-the-box integration with ITSM tools such as JIRA and ServiceNow.
A true CMDB should not be an isolated application. You likely have monitoring tools, automation tools, ticketing tools, finance tools, and so on that can benefit from the information in your DCIM. Many enterprise DCIMs make these integrations time consuming and expensive. With Device42, you get a lot of integrations out of the box plus REST APIs that make it a breeze to integrate with other tools.
Device42 is more affordable
Also we believe that the value you’ll get from Device42 far outweighs the cost.
And more than a thousand happy users in 33 countries agree. If our auto-discovery and collaboration features can save your team just ten hours per month, then Device42 will more than pay for itself.