Device42 as DCIM/CMDB

Everything you need to provide complete visibility into your data center and cloud, from infrastructure and IaaS discovery, to detailed data center floor and rack diagrams, to power consumption. Use Device42 to feed assets to your ITSM ticketing system and drive automated provisioning.


Server Room Layout

Use Cases

  • Data Center Management
  • CMDB Maintenance
  • Audit and Compliance
  • ITSM Integration
  • Automated Provisioning


  • Accelerate management of infrastructure
  • Reduce manual documentation time
  • Reduce compliance risk

We were working with Excel sheets and they were not automatic and were difficult to administrate and update. It required manual work every time we needed to add new hardware or new virtuals. With the automatic discovery in the tool, we have been able to leave these Excel sheets behind.

Francisco L.

The solution has reduced the time spent managing our IT assets. It’s an easy-to-use program and everything is pretty understandable. We are able to manage everything pretty quickly, definitely saving time with the tool. For every task, my colleagues have told me that they save between five and 15 minutes. There might be some 30 tasks to do during the day, so it can save a lot of time.

Viktor D.

We wanted a rich database of all of our assets and multiple teams were keeping different Excel spreadsheets, etc. About two years ago, a consulting firm recommended Device42. We took a look at it and have been using it ever since. We collapsed a lot of information into it, then week by week more teams adopted it.

Manager, Endpoint Management at a Retailer

Excellent support, solid platform with a real future in the DCIM World. I have used several of the DCIM offerings out there now. An excellent tool for those users tired of being stuck within the confines of a closed off product. The flexibility Device42 offers their customers is hands down the best in the market.

Verified Reviewer

Best value DCIM with open API. Solid customer support. For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization.

Oil & Energy

One of the best DCIM platforms out there with an API that allows great possibilities. This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Financial Services

Finally a DCIM that covers all of our needs. Complete visibility of our data center from layer one to power monitoring. This is a one stop shop for any data center facility. We initially were shopping for a connectivity management tool and stumbled on this gem. You couldn’t ask for more with a price point far below competitors.

Ian G.

Key Features

Infrastructure and IaaS Discovery

Device42 provides agentless and automatic discovery of all your IT assets, including physical, virtual and cloud components. Storage and Network switching, bare metal servers, chassis and blades, hypervisors, IP subnets and cloud services are all discovered.

  • SNMP, IPMI, RedFish, and Cisco UCS discovery
  • Physical and virtual infrastructure
  • Load balancer discovery
  • AWS, Azure, GCP, and Oracle
  • Container discovery for Docker and Kubernetes
  • Cisco UCS Manager Auto-discovery

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Server Room Layout

Room Layouts

Powerful DCIM features make it easy to model data center layouts. Map buildings, rooms, and individual racks visually with powerful drag and drop editors.

  • Drag & drop objects
  • Easily change rack orientation
  • Hover over for a quick view of object details
  • Select an object to jump to its page
  • Heat maps offer at-a-glance availability

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Rack Diagrams

Device42’s rack diagrams make manual drawings and spreadsheet records a thing of the past. Creating accurate rack diagrams is now fast and easy.

  • Support for ½-U and ½-depth devices
  • Model filler panels alongside populated patch panels
  • See available rack units and auto-locate the next available slot
  • Mount PDUs both in and around the rack
  • Drag and drop objects between racks

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Web-based rack layouts with drag and drop
Web-based rack layouts with drag and drop

Patch Panels

Visualize IT patch panel connections and with Device42 software. Manage structured cabling with easy data entry via UI or APIs and update back connectivity using bulk operations.

  • See full connectivity paths
  • Color coding for simplified planning
  • Heat maps

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Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI) in your environment.

  • Pre-configured CMDB
  • Audit history for all events
  • Time series impact
  • Asset visualizations
  • Integrates with most ITSM platforms including ServiceNow, Jira Service Desk, and Freshservice

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Web-based rack layouts with drag and drop
Server Room Layout

Hardware Inventory Management

Device42 locates and updates your devices automatically making it easy to document physical, virtual, blade, clusters, switches or any other device types.

Server Inventory
Data Center Documentation

SSL Certificate Management

Managing complex IT infrastructures comes with a lot of little pain points: staying on top of certificate renewals and keeping the inventory of certificates up-to-date are two of them.

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Web-based rack layouts with drag and drop
Server Room Layout


Infrastructure data isn’t very useful if you can’t easily integrate it with other tools. Device42 integrates with every tool you’re already using to manage your IT infrastructure. That includes ITSM tools like ServiceNow, Jira Service Desk, and Freshservice, as well as Configuration Management tools like Ansible, Puppet, Saltstack, and Chef. Click here to see a complete list of our integrations.

Additional features and functionality

IP Address Management (IPAM)

Managing IPs in the data center is a vitally important component to effectively managing the data center. Device42’s IPAM functionality provides centralized management of your data center’s IP address space.

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IT Asset Management (ITAM)

Device42 provides comprehensive IT asset management capabilities to completely document all IT assets across your infrastructure deployment.

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Password Management

Device42’s enterprise IT password management software centrally and securely manages shared passwords used between IT teams.

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Power Monitoring (Add-on module)

Using Device42 software, data center managers can anticipate and avoid thermal- and power- related problems with proactive real-time and historical power monitoring capabilities.

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Case studies

SoftBank Case Study

Configuration Management is the “Cornerstone” of IT Utilization

SoftBank Achieves Significant Improvement in the Efficiency of its Complex IT Infrastructure Management with Device42 Automation
HBC Logo

Back to Business with HBC

HBC started with a brief, 14-day challenge with Device42. In that short timespan, the HBC team determined what they needed. They implemented the core solution with application dependency mapping…
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