Webinar
Unlocking the Power of ITSM:
Maximizing Business Impact
In today’s fast-paced digital landscape and the explosive growth of AI, IT Service Management (ITSM) has become even more critical for organizations aiming to enhance operational efficiency, improve service quality, and drive business growth.
Join this webinar with industry experts for an insightful presentation where we delve into the intricacies and convergence of ITSM, CMDB, and AI and explore strategies to harness their full potential. From streamlining processes to fostering a culture of continuous improvement, we’ll uncover and share key principles, product demos and practical tips to empower your organization for optimal business outcomes.
Whether you’re a seasoned IT professional or new to the realm of ITSM, this webinar will provide invaluable insights to propel your organization toward success in the digital age.
Key Highlights of the Webinar:
- Exploring the fundamentals of ITSM and its significance in modern business operations.
- Uncovering best practices for implementing a Configuration Management Database (CMDB) to optimize ITSM practices
- Demonstration of how AI can supercharge your ITSM
- Establishing integrated workflows to enable business service context to your ITSM
Featured Speakers
Yama Habibzai
CMO & Host
Device42
Bob Hart
Field CTO
Device42
IT Service Management | CMDB | Artificial Intelligence