Unlocking the Power of ITSM: Maximizing Business - Device42


Unlocking the Power of ITSM:

Maximizing Business Impact

Thursday, May 23, 2024
10:00 AM – 11:00 AM ET | 3:00 PM – 4:00PM ET

In today’s fast-paced digital landscape and the explosive growth of AI, IT Service Management (ITSM) has become even more critical for organizations aiming to enhance operational efficiency, improve service quality, and drive business growth.

Join this webinar with industry experts for an insightful presentation where we delve into the intricacies and convergence of ITSM, CMDB, and AI and explore strategies to harness their full potential. From streamlining processes to fostering a culture of continuous improvement, we’ll uncover and share key principles, product demos and practical tips to empower your organization for optimal business outcomes.

Whether you’re a seasoned IT professional or new to the realm of ITSM, this webinar will provide invaluable insights to propel your organization toward success in the digital age.

Key Highlights of the Webinar:

  • Exploring the fundamentals of ITSM and its significance in modern business operations.
  • Uncovering best practices for implementing a Configuration Management Database (CMDB) to optimize ITSM practices
  • Demonstration of how AI can supercharge your ITSM
  • Establishing integrated workflows to enable business service context to your ITSM

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Featured Speakers

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Yama Habibzai
CMO & Host

Bob Hart

Bob Hart
Field CTO

IT Service Management | CMDB | Artificial Intelligence