Device42 for IT Operations - Device42

Device42 for IT Operations

Device42 for IT Operations is your single source of IT truth. Device42 automatically discovers all of your infrastructure and applications across both the data center and cloud, giving you a complete picture of your IT estate. Perfect for large organizations dealing with complex IT infrastructure and federated IT control. Integrates with everything you’re already using across ITSM, SIEM, and Configuration Management tools.


Server Room Layout

Use Cases

  • Holistic data center and cloud visibility
  • Root-cause analysis
  • Compliance and audit
  • Enhanced provisioning and automation
  • Workload optimization


  • Faster issue resolution
  • Lower application down-time
  • Reduce manual documentation time (and cost)
  • Reduce compliance risk

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Key Functionality

Infrastructure and IaaS Discovery

Device42 provides agentless and automatic discovery of all your IT assets, including physical, virtual and cloud components. Storage and Network switching, bare metal servers, chassis and blades, hypervisors, IP subnets and cloud services are all discovered.

  • SNMP, IPMI, RedFish, and Cisco UCS discovery
  • Physical and virtual infrastructure
  • Load balancer discovery
  • AWS, Azure, GCP, and Oracle
  • Container discovery for Docker and Kubernetes
  • Cisco UCS Manager Auto-discovery

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Server Room Layout
Web-based rack layouts with drag and drop


Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI) in your environment.

  • Pre-configured CMDB
  • Audit history for all events
  • Time series impact
  • Asset visualizations
  • Integrates with most ITSM platforms including ServiceNow, Jira Service Desk, and Freshservice

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Software License Management

While understanding what assets are deployed across the data center infrastructure is a critical component, it’s also important for organizations to create and maintain a comprehensive, accurate profile of the software deployed on machines across the entire IT infrastructure.

  • Catalog installed packaged software, patches, and versions
  • Compare current usage to license counts
  • Detect prohibited software
  • Track license agreements and expiration dates
  • Identify purchased vs. installed software

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Web-based rack layouts with drag and drop
Web-based rack layouts with drag and drop

Application Dependency Mapping

Application Dependency Mapping (ADM) allows Device42 to auto-discover application dependencies and service dependencies on a deeper level across your entire network. ADM is valuable in a range of scenarios. Migration and transformation projects are informed by the detailed dependency information that ADM surfaces. Lifecycle operations ITSM and DevOps are likewise enhanced as information about downstream impacts from incidents is made available.

  • Agentless services and application discovery using native protocols.
  • Application dependency diagrams visualize application to device relationships.
  • Use Application Impact Lists to reduce risk and potential downtime.
  • Automatically discover application components for applications such as Oracle, Postgres, MySQL, MongoDB, IIS etc.
  • Detailed configuration discover for major applications like Oracle, Microsoft SQL, MongoDB, PostgreSQL, MySQL, ColdFusion, IIS, Apache, and more.

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Infrastructure data isn’t very useful if you can’t easily integrate it with other tools. Device42 integrates with every tool you’re already using to manage your IT infrastructure. That includes ITSM tools like ServiceNow, Jira Service Desk, and Freshservice, as well as Configuration Management tools like Ansible, Puppet, SaltStack, and Chef. Click here to see a complete list of our integrations.

Server Room Layout

Additional features and functionality

Hardware inventory management

Device42 locates and updates your devices automatically making it easy to document physical, virtual, blade, clusters, switches or any other device types.

Server Inventory
Data Center Documentation

IP Address Management (IPAM)

Managing IPs in the data center is a vitally important component to effectively managing the data center. Device42’s IPAM functionality provides centralized management of your data center’s IP address space.

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Data Center Infrastructure Management (DCIM)

Device42’s powerful data center infrastructure management (DCIM) capabilities have revolutionized the way IT departments manage their data centers.

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IT Asset Management (ITAM)

Device42 provides comprehensive IT asset management capabilities to completely document all IT assets across your infrastructure deployment.

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SSL Certificate management

Managing complex IT infrastructures comes with a lot of little pain points: staying on top of certificate renewals and keeping the inventory of certificates up-to-date are two of them.

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Password Management

Device42’s enterprise IT password management software centrally and securely manages shared passwords used between IT teams.

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Case studies

World’s Largest Virtualization Company

– Device42 helps the product team at a global leader in cloud infrastructure and business mobility to visualize and manage their SaaS environment, unifying information…

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Coventry University

– Coventry University ( is one of the UK’s leading business-faci…

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