About Device42

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time.

As part of the Freshworks family, we are delivering world class software solutions and support our global customers and partners.

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Why Device42

Device42 — Run IT with Confidence

“There is no way to effectively manage IT without a software solution designed specifically for this purpose. It’s difficult to find a product that can offer the comprehensive capabilities and extensive features that Device42 offers, at a cost of one-tenth (1/10) the many other less-featured solutions on the market today.”

– A large Service Provider

Device42 Delivers Value

10X

Improvement
in MTTR

85%

Faster Compliance
and Audit Readiness

30%

Reduction in
Data Center Costs

4.8x

Return on
Investment

Meet Our Leadership Team

Raj Jalan

Founder & CEO

Yama Habibzai

Chief Marketing Officer

Eric Shoemaker

Chief Revenue Officer

Ido Benmoshe

SVP, Product Management

Andrew Wharton

Chief Technology Officer

Mark Holland

VP of Customer Success

Raj Jalan

Founder & CEO

CEO and founder Raj Jalan runs the day-to-day operations of the company. He founded Device42 to solve the essential problem of many corporate data center and cloud managers lacking the visibility and control they require to most effectively manage both planned and unplanned changes.

Yama Habibzai

Chief Marketing Officer

Yama runs all aspects of marketing strategy and execution at Device42. With 25 years of experience across 11 other IT management companies, Yama brings a wealth of experience in driving business demand and market recognition.

Eric Shoemaker

Chief Revenue Officer

Eric began his career getting a solid foundation at Computer Associates where he gained both technical and sales management experience working with marquis organizations to deliver enterprise software solutions. He later progressed to lead business development, enterprise sales, customer success, channels, product management and marketing team efforts in various executive management positions for notable start-up's which led to successful acquisitions including: Object Design, Inc. (acquired by Progress Software Corp.) and Virtual Computer (acquired by Citrix Systems, Inc.); plus start-ups, Bit9 a.k.a. Carbon Black (acquired by VMware, Inc.) and CloudHealth Technologies, Inc. (acquired by VMware, Inc.). Eric holds a Master's Degree in Business Administration from Bryant University, R.I., and a Bachelor of Business Administration from St. Josephs College, ME.

Ido Benmoshe

SVP, Product Management

Ido leads Product Management and Strategy at Device42, leveraging over 25 years of experience in building and delivering market-leading solutions across IT Operations, ITSM, and DevOps. Before joining Device42, he held leadership roles at Perforce Software, Rogue Wave, Zend, and BMC Software, focusing on enterprise IT solutions and driving innovation through strategic product development and consulting expertise.

Andrew Wharton

Chief Technology Officer

With a tech career in the Boston area spanning almost 30 years, Andrew started as an individual contributor with Lotus (Iris) working on Notes core. Today he runs product development at Device42. Andrew has held VP of Engineering positions at Qvidian, Acquia and Dyn (acquired by Oracle) and held director-level engineering positions at Nokia, Oracle and AWS.

Mark Holland

VP of Customer Success

Mark Holland is Device42's VP of Customer Success, responsible for the success and satisfaction of Device42's customers. He and his teams drive the rapid growth and expansion of Device42's solutions, servicing all of our customers and partners.